Tips For Exit Interviews

Exit interviews are an important part of the employee process. Getting feedback from employees as they’re on their way out can help improve your company gain insights into different departments, show employees you care about improving culture, and help improve turnover. Here’s a few tips to make the most out of exit interviews.

The Logistics
Decide whether you want them to be optional or mandatory. There are benefits to both, so whatever works best with your company. Determine how many you want to conduct (one is usually enough but large companies may have a few) and who will be conducting them. Try to listen carefully and ask open-ended questions.

Share With Decision Makers
Exit interviews won’t help unless key decision makers hear the feedback. Implement a plan to gather the information to share with leaders at the company. Competitive data- another business with a higher salary? It may be good to hear them out and take a look into how you can continue to compete.

Empathize With Employees
Likely, your employees want to leave on a high note so they may glaze over feedback. Don’t be afraid to provide a list of questions in advance to an existing employee to make the existing employee feel comfortable and let them know that while their feedback will be shared with a few, it’s a safe space for constructive feedback.

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