Employees in the food services industry can benefit by having industry-oriented posters displayed throughout the workplace. These posters provide additional training and tips that can help employees improve their performance, provide better customer service, increase their sales, and more.

While many of these posters are optional, they provide best practice information and advice that will not only benefit the wait staff, but will also benefit the food services establishment through increased sales, enhanced customer service, and a well-rounded customer experience.

Wait Staff Posters

This kit includes eight (8) posters that are designed to help wait staff provide the best possible level of service for all guests. These posters include best practice advice for upselling, clearing tables, presenting the check, handling complaints, and more.

By using these wait staff posters to reinforce wait staff training, food service establishments can help to ensure a consistent level of quality services that customers will ultimately appreciate.

• Clearing the Tables – Tips for efficient and unobtrusive table clearing techniques.
• Giving Great Service – Best practices for providing exceptional customer service.
• Handling Complaints – Advice for graciously and respectfully managing customer complaints.
• Increasing Tips – Pointers for increasing tips through strategies and service.
• Presenting the Check – Best practice methods for when and how to present customers with the check.
• Rules for Table Service – Guidelines for exceptional table service for all wait staff professionals.
• Taking Orders – Strategies and methods to efficiently and accurately take orders.
• Upselling – Tips for increasing sales (and tips) by suggesting higher-quality or higher priced menu items.